BEMÆRK: Ansøgningsfristen er overskredet
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,600 hotels in operation and under development in 120 countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.
We are now looking for a Front Office Service Manager to join our dynamic team here at Radisson Blu Scandinavia Hotel, Copenhagen
We focus on you as a person, your skills, talents, and passion – not only on your resume. Because mindset is what it’s all about. And you can grow the rest with us. That's a promise!
The Front Office Service Manager Role
Our front office team is the heart of the house, providing a warm welcome and happy smile, and where we strive to deliver an experience that is beyond expectation - creating memorable moments for our guests.
Key Responsibilities of the Front Office Service Manager:
- Supports the smooth running of the front office department, where all aspects of the guest journey and experience are delivered to the highest level
- Acts as duty manager for hotel in weekends and evenings
- Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution
- Delivers on plans and objectives where front office initiatives & hotel targets are achieved
- Supervises the front office team fostering a culture of growth, development and performance within the department
- Takes ownership to deliver an effective planned guest engagement programme
As Front Office Service Manager, you will join a team that is passionate about delivering incredible service where we believe that anything is possible, whilst having fun in all that we do!
Qualities We Are Looking For In Our Front Office Service Managers
- Passionate about creating extraordinary service
- Several years experience in front office or other customer facing job
- Strong supervisory and managerial skills with a hands-on approach and lead-by-example work style
- Is motivated by role with high level of responsibility
- Ability to find creative solutions with proven problem-solving capabilities offering support where required
- Personal integrity, with the ability to work in an environment that demands excellence, time and energy
- Experience of working with IT systems on various platforms
- Strong communication skills
Applications are processed on an ongoing basis, and the position can therefore be filled before the ad expires. We therefore encourage you to apply as soon as possible. We look forward to receiving your application. Please note that due to GDPR we are not able to process applications sent via email - therefore please only apply via the link
CAREERS
Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As one of the world’s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us.
To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at careers.radissonhotels.com.
The Radisson Hotel Group portfolio includes Radisson Collection, Radisson Blu, Radisson, Radisson RED, Radisson Individuals, art'otel, Park Plaza, Park Inn by Radisson, Country Inn & Suites by Radisson, and prizeotel brought together under one commercial umbrella brand Radisson Hotels.
Become part of the world of Moment Makers, we are looking forward to getting to know you!
INFORMATIONER OM STILLINGEN:
- Arbejdspladsen ligger i:
Tårnby Kommune
-Virksomheden tilbyder:
-Arbejdsgiver:
Radisson Blu Scandinavia Hotel, Amager Boulevard, 2300 København S
-Ansøgning:
Ansøgningsfrist: 29-07-2023; - ansøgningsfristen er overskredet
Ved skriftlig henvendelse: https://harri.com/Radisson-Blu-Scandinavia-Hotel---Copenhagen---Rooms/job/1926736-radisson-blu-scandinavia-hotel---copenhagen---rooms
Se mere her: https://job.jobnet.dk/CV/FindWork/Details/5872555